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April 17, 2007

Take Another Look at Alonovo.com

Had a conversation after the last blog posting with George Polisner, the CEO of Alonovo.com. They've addressed the issues we talked about in the posting, which is a good thing. Take another look at this site here.

April 04, 2007

Web Site Warning Signs

In the course of working on an online shopping story with Consumer Reports' ShopSmart magazine, a shopping-for-charity site, http://www.alonovo.com, lost the opportunity to be recommended.
These are the reasons why:
1. No phone number, just an e-mail address. The phone number of their PR firm that handles them has been disconnected.

2. Alonovo's FAQ, refreshingly candid, says: "Q) This seems pretty
primitive. There isn't enough corporate data yet, and the shopping
experience could be improved. Do you have any plans to make this a better
experience?"
3. The home page says, "We will share a minimum of 50% of what we get
on your purchase ..." but the FAQs and elsewhere say, "We donate a
minimum of 20% of revenue to a non-profit of your choice (40% with active
partners) ..." There may be a distinction between revenue and 'what we get'
but we didn't get an immediate answer to that question in an e-mail.
Sometimes online we all want to believe that we're dealing with an above-the-board Web site, and alonovo could very well be a fine shopping-for-charity site. But it's hard to recommend it in these circumstances. One possible alternative is BuyForCharity.com (http://www.buyforcharity.com) of Austin, Texas.
It's got a load of the top-brand online stores, the merchants pay a 35 percent commission to the charities on purchases, there's a mega-load of charities, and it has a clean BBB record (I checked -- http://www.centraltx.bbb.org/commonreport.html?bid=90012382).

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