Employing a little basic shoeleather reporting, we went to the "physical address" of Ask Dr. Tech and its parent company, LiveRepair.com, 980 Broadway, Suite 330, Thornwood, New York, 10594. It's a mail drop -- 980 Broadway is a UPS mail services store. Maybe "Suite" 330 is mailbox number 330?
There are plenty of small businesses that use P.O. boxes -- just as there are reasons why FedEx won't deliver to P.O. boxes -- but in this case, it seems odd a company that promises 24/7 PC repair help would call a mail drop its "corporate office." Where's the "100 percent certified helpdesk staff" sitting? At the bagel shop five doors down? And where does LiveRepair.com keep all that presumably still shrink-wrapped software?