Reservation Rewards: Another Unsatisfied Customer
We recently received the following e-mail:
Dear Consumer WebWatch,
I just realized this company has been billing my Discover card for the last six months. Since I fly a great deal, I initially thought this had something to do with paying for checking my luggage on line, which I often do. When I investigated further, I found this was a scam, and to make matter worse, I found out they are connected to ShopPBS.com. When I purchased a video from PBS, somehow I evidently agreed to sign up for this service (I have no idea what they do) and to let them bill me for $12 each month. I did not agree to that as far as I know.
That this company has the permission of PBS, the Public Broadcasting Service, to scam people like this absolutely floors me. I am appalled that PBS would engage in a scam like this against millions of people trying to support public television. This is outrageous. I spoke with someone named Peter who is a supervisor at ShopPBS, who told me they were completely aware of this and had allowed Reservation Rewards to hook up to their website like this!
Is there anything that can be done here to stop this?
Judy
We've been getting more than a reader few e-mails about Reservation Rewards, and while we normally just write them back without blogging about it, we though it was time to remind readers about the class-action lawsuit brought against Reservation Rewards' parent company, Webloyalty, with which WebWatch also has some history.
So the short answer to Judy's question is, "yes there is--and it's been done."
Comments
A southern california based computer parts company called Geeks.com sold my credit card info to reservationrewards
for 30 silver shekels.
Posted by: louis o meyers | July 14, 2009 07:47 PM
Dear all,
I am new to this site and am not aware if the same has already been posted.
My ICICI credit card was misused by someone to book air - tickets online amounting to 53,000/- on 24/03/09. The card is still with me and i suspect someone wrote down my cvv no. and expiry date, credit card no. etc. during a transaction done by me(last known transaction was at a petrol pump in noida). I have already lodged a complaint to ICICI on the very next day and have written a strong letter to the cash back department stating that the transaction was done without my knowledge or approval. I have also written a mail to customer support @ ICICI. Can anyone suggest any further steps to be taken by me to ensure i dont become a victim to such misuse.
I also submit my complaint at www.consumercourt.in, I want to know what my rights are a consumer in such a case to avoid any harassment from the bank.
Any help shall be greatly appreciated.
Warm Regards,
Aman Sood.
Posted by: Aman Sood | April 8, 2009 02:01 PM