Reservation Rewards: Another Unsatisfied Customer
We recently received the following e-mail:
Dear Consumer WebWatch,
I just realized this company has been billing my Discover card for the last six months. Since I fly a great deal, I initially thought this had something to do with paying for checking my luggage on line, which I often do. When I investigated further, I found this was a scam, and to make matter worse, I found out they are connected to ShopPBS.com. When I purchased a video from PBS, somehow I evidently agreed to sign up for this service (I have no idea what they do) and to let them bill me for $12 each month. I did not agree to that as far as I know.
That this company has the permission of PBS, the Public Broadcasting Service, to scam people like this absolutely floors me. I am appalled that PBS would engage in a scam like this against millions of people trying to support public television. This is outrageous. I spoke with someone named Peter who is a supervisor at ShopPBS, who told me they were completely aware of this and had allowed Reservation Rewards to hook up to their website like this!
Is there anything that can be done here to stop this?
We've been getting more than a reader few e-mails about Reservation Rewards, and while we normally just write them back without blogging about it, we though it was time to remind readers about the class-action lawsuit brought against Reservation Rewards' parent company, Webloyalty, with which WebWatch also has some history.
So the short answer to Judy's question is, "yes there is--and it's been done."