Real Benefits Association Gets a Failing Grade from the BBB
A reader sent us the following e-mail last week:
Sent: Thursday, May 28, 2009 8:46 PM
Subject: Help - Please
http://www.rbausa.com
Is the above company a legit health care provider?
Mike
While we can't say for sure if Real Benefits Association actually is a legitimate health care provider, we can say that we suggest looking elsewhere for health insurance.
Why? First off, the RBA's site fails the WebWatch smell test, due to the lack of a privacy policy. The site contained a number of other read flags as well, including a "Disclaimer" link takes you to a page with temporary text, an "In the News Link that leads to a blank 'coming soon' page and a "More About Company" link on the homepage that steers you to a dead page.
Secondly, we found two disturbing posts on Ripoff Report:
Real Benefits Association Misleading sales pitch cost me $65
I called the insurance company to express my concern about being lied to by the salesperson. I was told that this particular salesperson was no longer with the company. I cancellled my policy & was told that I will receive a refund of all but $65 of my payment (which was agreed upon on the phone). Bottom line: a misleading sales pitch cost me $65, & got some untruthful salespeson a nice comission. I would not recommend anyone buying insurance on line or on the phone. Get everything in writing before you pay a bill !
David
Cottondale, Alabama
U.S.A.
Real Benefits Association Unfulfilled promises and refusal to return processing fee
I am finished dealing with this company. Although I checked it before and saw nothing last time, as of today, there are 5 complaints with the NJ BBB and the company has an 'F' for non responsiveness. I agree with that assessment. Stay away from these people if you don't want to spend your hospital stay on the phone asking if you have coverage and hoping that they will deliver as promised and pay your hospital bills.
Maryland
Silver Spring, Maryland
U.S.A.
Thirdly, as the above complaint points out, the Better Business Bureau gives Real Benefits Association an F rating, which means: "We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
Comments
I have been unable to get them to pay one claim in the past year. I get excuse after excuse to buy time. Premiums come out of my bank account right on time though. I would be interested in receiving any information about a class action.
Posted by: Amy Trosper | March 24, 2010 05:47 PM
I got taken in also. They have'nt paid hardley anything and taken my money right on time. I'm sitting here with bills for the last year and a half. They told the providers me and my wife were not members.If anybody starts a class lawsuit, let me know.
Posted by: James Young | February 22, 2010 03:30 PM
I have been pleased with the coverage that I have received from RBA. I have had several Dr. visits which were covered and all of my prescriptions have had excellent coverage.
Posted by: Pam | November 16, 2009 11:56 AM
What can been done? to stop this or sue the company or companies. My sister fell into this trap. People should go after them. this needs to be known through the News.
Posted by: Joann Hadley | August 17, 2009 12:51 PM
I too received a letter about RBA a.ka. Beema Insurance Company of Pakistan. Now what do I do for health care. GODD OL' USA. Can we sue this company to get our money back so we can get health care? I have a family of 5 and I'm without health care right NOW>>>>
Posted by: Linda Marie | August 12, 2009 10:14 PM
This company is definitely fraudulent. I just received a letter from their 3rd party customer service provider stating that they are ceasing to provide service to RBA b/c RBA is not licensed to do business in any state in the USA. The name of the company is actually Beema Insurance Company of Pakistan.
Posted by: Amy Daniel | August 10, 2009 11:57 AM